Note: Always power the EZhotspot Extender for at least 1 minute, then perform Soft or Hard reset as required.

A Soft Factory reset can be perform by 2 options:

1. Selecting on the  Factory Reset  menu in the EZwizard menu.
2. Hold & Press the physical Reset button for 15 Seconds before releasing the Reset button.

Soft Factory takes about 60 seconds for the EZhotspot Extender to be reachable again. The following are reset to default:

• Administrator password
• SSID & wireless keys

Note: To perform a physical reset, you need a sharp pointed object such as the end of a paper clip to access the Reset Button. Depress with a light force and DO NOT use excessive force which might damage the reset button. Damaged reset button are classified as human negligence and will void the warranty of your product.

Note: Always power the EZhotspot Extender for at least 1 minute, then perform Soft or Hard reset as required.

A Hard Factory reset can be perform by:

1. Hold & Press the physical Reset button for 45 Seconds before releasing the Reset button.

Hard Factory reset takes about 9-12 minutes for the EZhotspot Extender to be reachable again. EVERYTHING is reset to default:

V4 - 9 minutes

V5 - 12 minutes

The Hard Factory reset is used when the Soft Factory cannot resolve certain issues.

Note: To perform a physical reset, you need a sharp pointed object such as the end of a paper clip to access the Reset Button. Depress with a light force and DO NOT use excessive force which might damage the reset button. Damaged reset button are classified as human negligence and will void the warranty of your product.