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The wireless capability is the brainchild of the Ezhotspot. It can extend another remote weak wireless network such as a public hotspot and create your own private SSID and an optional guest SSID.

Extending to a remote wireless network is as easy as ABC. Just Scan, Select and Join from your smartphone or a tablet!

 

 

If the wireless signal the EZ device is extending, belongs to you and in your control, you should consider changing from automatic channel to fixed channel of 1, 6 or 11. Below is an easy to read article about it.Details about changing the wireless channel depends on the model or the internet service provider. You need to google the model number and/or check from your internet service provider. 

https://www.metageek.com/training/resources/why-channels-1-6-11.html

If you have no control of changing the wireless channel of the remote wireless signal, you should disable the AUTO Recovery function, after successfully extending the remote wireless signal. This method, the EZ device will continue to search for the remote wireless signal if the remote wireless channel changes.

http://www.ezwifi.eu/what-why-how/user-manual/configuration-status/auto-recovery

By default, the V5 broadcast the same SSID "ez@XXXXXX" on both the 2.4Ghz and 5Ghz.

Most connecting clients with dual band have the capability to first try connecting to the 5Ghz if the signal is good, otherwise connect to the 2.4Ghz, based on the the same SSID.

To see different SSID broadcasting on 2.4Ghz and 5Ghz separately, use the  Configuration & Status  --->  My SSID, Key & Channel  menu to change the SSID to different names. 

For example:

2.4Ghz   ez@XXXXXX-2G
5Ghz   ez@XXXXXX-5G

Of course, your connecting device will need to support dual band 2.4Ghz & 5 Ghz to see the different SSIDs broadcasted. Please check the technical specification of your connecting device that it is 2.4Ghz & 5 Ghz ready.

My SSID, Key & Channel User Manual

 

 

Why the remote wireless connection keeps dropping?

Ensure the remote wireless connection you want to join has a Link Quality of more than 35/70 quality. You can always find this details before joining to the remote wireless network. Adjust your antenna if need to have the best optimum connection.

If the connection drops too often and you do not want to repeatably join to the remote wireless network manually, you may try to disable the Auto Recovery Function.

Realtime Signal Strength Scanning?

What is Auto Recovery function?


 Auto Recovery  is a feature of the EzSetup to ensure that you are able to connect to EZhotspot Extender's private SSID in the event that EZhotspot Extender fails to join/extends/repeat a remote hotspot or wireless network. By default, it is always enabled after a new power cycle or reboot.

The working principle of the EZhotspot Extender' is that it creates 2 virtual wireless network, the first for joining a remote wireless network and the private SSID for devices to join to it.

When you have specified a remote network (SSID) to join, the EZhotspot Extender gives priority to join the remote network before displaying the private SSID for devices to join. This device may have to check different channels for the best wireless signal and switch channel to join to the remote network. Once successful, the same wireless channel used will also be assigned to the private SSID. That is why sometimes, you might temporarily get disconnected.

If Auto Recovery is disabled, it will keep searching to join with the last saved profile (SSID and wireless key) even if the hotspot, remote wireless access point is no longer in range or the wireless key credentials were incorrect. If that happens, the result is that you will not be able to see the private SSID. Reboot the device in such event.

 

Why I cannot change the wireless channel?

 


 

When you have repeated to a particular remote wireless network, the wireless channel will be locked to that particular remote wireless network and cannot be changed. The EzHotspot Extender works similar to the technology known as Source:wikipedia WDS (Wireless Distribution System).  

WDS is a stable and long established method of wireless repeating and one of its major characteristics is that all repeating access points and including the wireless clients need to operate on the same wireless channel.

What is the difference between a wireless access point and wireless router?

A wireless access point bridges the wireless client to the existing ADSL/Cable/Fiber router. The wireless client obtains the networking credentials such as IP address from the ADSL/Cable/Fiber router. All connected devices have the same IP address range as the ADSL/Cable/Fiber router. For example: 192.168.1.X

wifiap

A wireless router creates a different sub-net to the existing ADSL/Cable/Fiber router. The wireless client obtains the networking credentials such as IP address from the wireless router directly. Connected devices have difference IP range from the ADSL/Cable/Fiber router. For example: 192.168.93.X (default of Ezhotspot V4)

wifirouter

Wireless connection problems

Connecting to a remote wireless with intermittent or poor wireless signal will result in:

  • ezWifi Wizard Configuration button constantly appearing
  • constant wireless disconnection
  • cannot find the ez@xxxxxx SSID
  • not able to to connect to the ez@xxxxxx SSID
  • prompted incorrect wireless key when joining, even if wireless key is correct
  • unable to scan wireless networks
  1. Ensure the antenna is positioned correctly to have the optimum coverage. Use [Scan All Network] and before joining, make sure the real-time LINK Quality is good and at least 3 green bars.  
  2. Disable the Auto recovery function if you repeatably have to re-login to a hotspot or prompted the ezWifi Wizard Menu.
  3. Some public hotspot may have blocked your MAC address. In this case, use the [Change MAC address] to select a random address and rejoin again to try.
  4. If the remote network is secured, ensure the correct wireless key is entered noting the UPPER and LOWER case.
  5. If you have made some adjustments in the Advanced Dashboard, it may interference with the Ezwizard to perform correctly. In this case, you must perform a SOFT FACTORY reset.

Realtime Signal Strength Scanning?

SOFT FACTORY RESET?

What is the difference between Scan all networks, scan public hotspots and scan private networks

 Scan public hotspots 

  • can only join to open networks with no encryption key needed.
  • a list of duplicated networks (SSIDs) will be shown, and EZhotspot Extender will join to the selected network (SSID) with the best signal strength.
  • if connection fails, EZhotspot Extender will try to join to the next network with the same SSID for a period of 30 seconds which still unsuccessful, the ezwizard menu will be prompted again.

 Scan private networks 

  • can only join to secured networks using WPA/WPA2-PSK encryption key only
  • a list of duplicated networks (SSIDs) will be shown, and EZhotspot Extender will join to the selected network (SSID) with the best signal strength.
  • if connection fails, EZhotspot Extender will try to join to the next network with the same SSID for a period of 30 seconds which still unsuccessful, the ezwizard menu will be prompted again.

 Scan all networks 

  • can join to open networks or secured networks using WEP, WPA/WPA-PSK, WPA/WPA2-ENTERPRISE encryption key
  • a list of networks (SSIDs) with their signal strength, and EZhotspot Extender will only join to the particular selected network (SSID) by its unique MAC address
  • if connection fails, EZhotspot Extender will contiune to try to join to the same network (SSID) for a period of 30 seconds which still unsuccessful, the ezwizard will be prompted again.

 Quick Hotspots Deprecated and no longer supported

  • joins to embedded popular public hotspots.
  • a list of duplicated networks (SSIDs) will be shown, and V4 will join to the selected network (SSID) with the best signal strength.
  • if connection fails, EZhotspot Extender will try to join to the next network with the same SSID for a period of 30 seconds which still unsuccessful, the ezwizard menu will be prompted again.

Note: The  Scan Public Hotspots  and  Scan Private Networks  will be deprecated in future firmware. It is strongly recommended to use the  improved  Scan All Newtorks , which offers more possibility to scan and join to different types with real time wireless signal monitoring.

 

Some device sometimes cannot see the ezhotspot SSID while other devices can see ezhotspot ssid and join without problem.

In the case when you are using the ezhotspot at home to connect to your home router, your home router may be currently configured to Auto wireless channel or using channel 12 or 13. Using a device that can connect to the ezhotspot to confirm. See green box in picture below to obtain the current connected channel.

wireless channel

Most home routers offer a feature called Auto Channel Selection. In most time, it creates more issues than improve your wireless network. In a proper wireless setup, only 3 channels are used, which is 1, 6 or 11. These are called non overlapping wireless channels. See below for example, in a hotel, all wireless access points are configured only to these 3 channels. There could be over a hundred of wireless access point but only 1, 6 and 11 are used. 

hotelwireless capture

So, why a proper wireless network will not use the other free available channels? There is a very good article here and you should read about it. https://www.metageek.com/training/resources/why-channels-1-6-11.html

To resolve the issue, we suggest the following:

Go to your home router and manually select 1, 6 or 11, instead of auto wireless channel

Note: If you not familiar about changing anything on your home router. Try searching support in your internet service provider's website or see this guide to find your home router. https://portforward.com/router.htm

 

 

 

Good wireless signal but cannot join and keep returning to the configuration screen?

Situation:

There is a good wireless signal of 3 green bar or more, but cannot join to the remote open network and ezhotspot keeps returning to the configuration menu.

Troubleshooting:

1. Have you made any configuration changes from the Advanced Dashboard? 

The EzHotspot is factory shipped with best configuration to connect to a hotspot. If adjustments are made in the Advanced Dashboard, it might interfere with the settings to properly connect. In this case, perform a Soft Factory reset to the Ezhotspot.

 

SOFT FACTORY RESET?

 

2. If Factory reset still does not work, your Ezhotspot may be blocked by the hotspot operator. Hotspot operators like to sell as many internet vouchers to you as possible and some of these Hotspot operators have out-resourced the internet service to specialized companies who will track possible wireless repeaters and block the MAC Address from connecting. A MAC Address is an unique identification code belonging to a networking element. 

Some hotspot operators will mention it is due to unfair usage while some hotspot will deny to know anything. They are only concerned to block the MAC address of the repeater and that you will purchase more internet vouchers. In this case, change the MAC address of the Ezhotspot.

Change MAC Address

 

Understanding the SSIDs (Hidden) & MAC addresses assigned by the EzHotspot

From firmware version 4.48 & newer, the V4 broadcasts 4 SSIDs by default and the V5 broadcasts 8 SSIDs by default. Below, we explain the SSIDs on a specific 2.4Ghz wireless channel, for example:

SSID 1   (Active mode) and broadcasted as ez@XXXXXX. This is the standard SSID of Ezhotspot's private network
SSID 2   (Standby mode) and hidden. This SSID is for joining to another wireless network
SSID 3   (Standby mode) and hidden. This SSID is for the Guest Network if enabled
SSID 4   (Standby mode) and hidden. This SSID is for the Transparent Repeater if enabled

 

In the Active mode, the physical interface of the SSID is bind to a specific network and will have certain networking capabilities as allowed by the Ezhotspot.

In the Standby mode, the physical interface of the SSID is not bind to any specific network and will have no networking capabilities. When using a WiFi spectrum analyzer, this will be reflected as Hidden or Unknown Networks.

If joined wirelessly to another remote wireless network, the SSID 2 is enabled as a client interface and will not produce any hidden SSID.

In the networking world, every networking interface needs to be identified by a unique MAC address. Broadcasted SSIDs are considered to be a networking interface and the below explains the MAC addresses assigned by the Ezhotspot:

 

SSID 1 MAC   deliberately assigned as a smart phone's random MAC address to avoid detection by the public hotspot
SSID 2 MAC   deliberately assigned as a smart phone's random MAC address to avoid detection by the public hotspot
SSID 3 MAC   assigned as the standard MAC address of the hardware, though the first 2 characters may change
SSID 4 MAC   assigned as the standard MAC address of the hardware, though the first 2 characters may change

 

The above factory pre-configured configuration are recommended and should not be changed in the  Advanced Dashboard . The factory pre-configuration allows the Ezhotspot to concurrently operate and monitor the additional Guest Network and Transparent Repeater securely, without having to make any reset to the normal extender mode when the functions are no longer required.

If you need to change a change MAC address, please click below:

Change Mac Address


 

To disable the 5Ghz completely;

  1. Go to  Advance Dashboard  -->  Network  -->  Hotspot-Wifi 

  2. In the Wireless Overview window --> EzWifi (radio0), click on the EDIT button of the SSID: ez@XXXXXX

  3. In the Interface Configuration, click on General Setup, 
    - Select Mode to Pseudo Ad-Hoc (Ahdemo)
    - Untick my_network

  4. Click on SAVE & APPLY button to effect change. The EZ@XXXXXX at 5Ghz will stop broadcasting completely.

  5. Apply STEP 2 to STEP4 for the SSIDs: ezGuest & ezTR. 

To lower the power transmission to the lowest;

  1. Go to Configuration & Status --> my SSID, Key & Channel

  2. Use the slider to adjust until it is showing 1dBm

  3. Press Comfirm to proceed.

  4. Press Confirm to proceed if the desired SSIDs & wireless keys are correct.

ANTENNA

 A high gain 8dBi omni-directional outdoor suction cup antenna is supplied in the box.

It has 2 mounting holes to ensure the antenna can always be in a upright position, whether it is on the side of the window or on the top of a camper roof for best perforamnce.

It can be quickly mounted and dismounted without additional brackets and drilling holes.

 

 IMG 20170301 081723767

 

If the source of the wifi hotspot is located outside, it is always better to place the outdoor antenna with 3 meters cable outside. It is best practice to locate the 2.4Ghz antenna to obtain a line of sight or near line of sight to the wifi hotpot and avoid any physical obstacles whenever possible.

When using the EZ-WUSB150 wifi dongle in conjunction with the V4, no antenna will be needed on the other connection of the V4 because the personal hotspot "ez@XXXXXX" is transmitted from the antenna of the wifi dongle. You may also use one of the V4's 5dBi antenna over the wifi dongle's 2dBbi antenna to enhance the experience on the "ez@XXXXXX" SSID.

Note: EZ-WUSB150 is no longer officially supported from firmware version 4.12 

It is possible to connect an optional antenna of any type (omni-directional , directional, yagi, parabolic) as long as they are rated for the 2.4~2.5Ghz spectrum and the cable used must have a RP-SMA-Male type to connect to the V4

Yes, it is possible to use a different directional antenna with a higher dB gain. 2 areas to take note will be:

  1. Ensure the antenna is of the correct frequency. On the V4, only antennas with 2.4Ghz specifications can be used. On the V5, antennas of 2.4Ghz or 5-5.8Ghz specifications can be used. On the V5, ensure it is connected to the correct SMA connector as indicated.

  2. Ensure your the end of your antenna connector is of RP-SMA-Male type to fit correctly to the Ezhotspot device.
    http://ezwifi.eu/what-why-how/frequently-asked-questions/wireless-connections-issues/antenna/can-i-extend-the-length-of-outdoor-antenna

It is recommended that only 1 directional antenna be used for transmission with the distance remote wireless hotspot and the original omni-directional pole antenna is used for distribution to wireless device effectively in a 360 degree coverage. Any ports can be used.  

When repeating a remote wireless network, the range is more critical than the bandwidth, hence a single 8dBi outdoor antenna is sufficient since most hotspots are not likely to offer internet speed of above 50mbps.

 

The V4 packages comes with 2 x 360° directional indoor antennas and and 1 x 360° directional outdoor suction pad antenna with 3 meters cable.

The V5 packages comes with 4 x 360° directional indoor antennas and and 2 x 360° directional outdoor suction pad antenna with 3 meters cable.

 

INDOOR ANTENNA

 

If used at home as a general wireless access point, wireless router or wireless repeater repeating another wireless router within the house, using both the indoor antennas are generally sufficient.

 

 

OUTDOOR ANTENNA

 

If repeating a remote wireless router (for example a public hotspot) outside your house, camper or yacht, the outdoor antenna connector can be connected to any one of the antenna port and the antenna mounted on the rooftop or window for better reception.

 

It can also used for extending an indoor wireless signal to your garden.

 

Below is an intersection of the cable of the outdoor antenna  EZ-8DBI-2GHZ in the EZ311 package.
It is a RG174U cable with a outer diameter of 2.6mm


Below is an intersection of a TV co-axial cable 
It can be a RG6 or RG11 cable with a outer diameter of 8.4 ~ 10.3mm

 


Technically, you can cut the somewhere in the middle of cable of the outdoor antenna  EZ-8DBI-2GHZ and adjoining a required length of the TV Co-axial cable; however you need to skillfully join the  Inner conductor to the copper wire  and  Outer conductor to the Copper Mesh  by soldering, electrical tape or terminal block, etc.

It may be cosmetically unappealing by appearance, but it will serve the purpose provided it is skillfully done that no signal loss results from the adjoining parts.

Alternatively, it would be best to acquire a ready made extension cable with the corresponding connectors and that you can just extend it easily without any hassle. Below are example of a H155 / RG58 type cable with low loss in 3 or 5 meters.

5 Meters - https://www.kommago.nl/antenneverlengkabel-van-rp-sma-male-naar-rp-sma-female-5-meter/pid=50521

3 Meters - https://www.kommago.nl/antenneverlengkabel-van-rp-sma-male-naar-rp-sma-female-3-meter/pid=49501